Last Updated: February 2, 2026
This Privacy Policy describes how we collect, use, store, share and protect your personal information when you visit our website, use our mobile applications, or interact with our services. Protecting your privacy is very important to us. Please read this document carefully.
If you do not agree with any part of this Privacy Policy, you must immediately stop using our website and services.
We collect information that you voluntarily give us in the following situations:
• Creating an account or registering
• Placing an order or making a purchase
• Subscribing to newsletters or marketing communications
• Filling out contact forms, surveys or feedback forms
• Sending us messages, questions or support requests
• Participating in promotions, contests or giveaways
Such information may include:
• Full name or username
• Email address
• Phone number
• Postal address or delivery address
• Payment details (card number, expiration date – processed securely via third-party providers)
• Profile picture or avatar (if you upload one)
• Any other information you choose to provide
When you use our website or applications, we automatically collect certain technical data:
• IP address and approximate geographic location
• Browser type, version and language
• Operating system and device type
• Device identifiers (IDFA, Android ID, etc.)
• Pages visited, time spent on pages, scroll depth
• Clickstream and interaction data
• Referring and exit pages
• Date and time of visit
We use cookies, pixels, tags, beacons and similar technologies. Detailed information about their use is described in our separate Cookies Policy.
We use the collected data for the following main purposes:
• Providing, maintaining and improving our services
• Processing orders, payments and deliveries
• Sending transactional emails (order confirmation, shipping notifications)
• Sending marketing communications (only with your consent)
• Personalizing your experience and showing relevant content
• Analyzing usage trends and optimizing website performance
• Preventing fraud, abuse and security incidents
• Complying with legal obligations and responding to lawful requests
• Protecting our rights, property and safety
• Communicating with you regarding your account or support issues
We do not sell your personal data to third parties. We may disclose your information only in these limited cases:
• To service providers and contractors (hosting, payment processors, email services, analytics, delivery
companies)
• In connection with a merger, acquisition, asset sale or similar corporate transaction
• To comply with applicable law, regulation, subpoena or court order
• To protect the rights, property or safety of our company, users or the public
• With your explicit consent or at your direct request
We store your data on secure servers located in jurisdictions with adequate data protection standards. We apply industry-standard technical and organizational security measures. However, no system is completely immune to breaches. We cannot guarantee absolute security of data transmitted over the Internet.
We keep your personal information only as long as necessary to fulfill the purposes described in this Policy or to meet legal, accounting or reporting obligations. After this period, data is securely deleted or anonymized.
Typical retention periods:
• Account data – while the account is active + 12 months after closure
• Order data – 7 years (accounting and tax requirements)
• Marketing data – until consent is withdrawn
Depending on your country/region, you may have the following rights:
• Right to access your personal data
• Right to correct inaccurate or incomplete data
• Right to delete your data (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing (including direct marketing)
• Right to withdraw consent at any time
To exercise these rights, contact us at the email address listed below.
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that such data has been collected, we will promptly delete it.
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.